We excute strict quality management process for all pruduct from incoming to ware house to deliver to customer,
details quality process as below:
Test Performed | Free | Additional Charge |
External Visual Inspection | √ | |
Solderability Inspection | √ | |
HCT-Chemical Wipe Inspection | √ | |
Program Blank Inspection | √ | |
Functional / Electrical Performance Inspection | √ | |
XRF-Lead-Free Analysis | √ | |
X-Ray Inspection | √ | |
Anatomical Inspection | √ | |
Detailed Test Report | √ |
We declare all products delivered to customer can proivide supply chain traceabiity to original manufaturer site. in order to assure quality traceablity, we can provide factory delivery note and COC of manufaturer fore related Lot within 24 monthes.
Sunbeam Electroncis provide 2 years quality warranty for all sold products to customer that the products shall perform in the manner described in manufacturer's datasheet as of the date of manufacture. This guarantee is limited to the replacement of the electronic component(s) or refund of the purchase price, subject to the following terms and conditions:
1. The Purchaser must notify Sunbeam within 14 days of the alleged failure of the electronic components covered by this Guarantee with:
a. written notification that Purchaser is invoking its rights under the guarantee;
b. the electronic component(s) that the Purchaser claims have failed;
c. a detailed written failure analysis report.
After checking, Sunbeam will start the return procedure as soon as possible.
2. Counterfeit Product Prevention Clause
Only products originally shipped from sunbeam can be acceptable return to Sunbeam for quality issue, the Customer certifies that the products were purchased from Sunbeam and there has been no substitution in whole or part of same product from another supplier, distributor or other such source of the product. The return should be in the original packaging (manufacturer or Sunbeam's packaging), in unused and untested condition (except defective). ESD, programmable semiconductors, or moisture sensitive products should not be opened.
3. This Guarantee does not apply to, and expressly excludes, the failure of any electronic component caused by the Purchaser's negligence, misuse (including misuse relating to the handling, storage, transportation, or installation of the electronic component), or use that is inconsistent with the manufacturer's recommended use of the electronic component.
4. This Guarantee shall not apply if an independent third party testing laboratory, not be noted by Sunbeam,determines that the products perform in the manner described in the manufacturer's datasheet as of the date of manufacture. The cost of testing shall be paid by Buyer.
5. The validity, enforcement, construction, and interpretation of this Guarantee are governed by the contract laws of HongKong, excluding the laws of those jurisdictions pertaining to resolution of conflicts with laws of other jurisdictions.
6. This Guarantee is void where prohibited by contract law of HongKong.
7. Sunbeam is not liable under this Guarantee for any damages or losses of any kind, whatsoever, including but not limited to consequential, punitive, or exemplary damages, whether arising under statute, common law, or equity. Nor is Sunbeam liable for any damages or losses related to or harm caused to products, loss of use, loss of data, downtime, procurement of substitute goods, loss of revenue, loss of profits, or loss of goodwill.
8. These terms and conditions supplement, and do not supersede, the terms and conditions set forth on the invoice describing the electronic component being returned by the Purchaser under this Guarantee. In the event of any conflict between these terms and conditions and the terms and conditions on the invoice describing the electronic component being returned by the Purchaser under this Guarantee, these terms and conditions shall control.